Billing and Mobile Money
Plans
See the pricing page for what each plan includes. Yearly billing saves 20%.
Upgrade
Go to Settings → Billing → Upgrade, or choose a plan on the pricing page. Pick monthly or yearly and a payment method. Upgrades take effect immediately; you pay the difference for the rest of the current period.
Pay with Mobile Money (MTN or Airtel)
- Choose Add Mobile Money, enter your number and network.
- Enter the code we send by SMS to confirm the number.
- At checkout choose your Mobile Money number. A prompt appears on your phone: approve it with your PIN on the phone. The checkout screen updates when the payment goes through (allow up to 3 minutes).
We will never ask for your Mobile Money PIN on a website, by email or by phone. Only enter it in your phone's own payment prompt.
Mobile Money is charged in Uganda shillings at the day's exchange rate. For renewals we send the approval request 3 days before your plan renews, with reminders.
Pay by card
Choose Add card. Card details are entered on our payment provider's secure page; we only keep the brand, last 4 digits and expiry. Some banks ask you to confirm the payment (3-D Secure).
Invoices
Every payment produces an invoice (for example INV-2026-014), emailed to you and listed under Settings → Billing → Invoices for download. Update your billing name, address and tax number under Billing details.
Failed payments
If a renewal fails we retry on days 1, 3 and 6 and show a banner. After 7 days the workspace moves to the Free plan: extra sites become read-only and custom domains stop serving. Upgrade again at any time to restore them.
Cancel
Settings → Billing → Cancel plan stops renewal; you keep the paid features until the end of the period and can Resume until then.